Quote Follow-up
A quote was sent 3 days ago with no response. Atlas drafts a follow-up email referencing the original line items and pricing, sends it to the customer, and logs the interaction. After the second unanswered follow-up, Atlas escalates to the assigned sales rep.
Case #1847: Quote Follow-up
Meridian Manufacturing - Q-1847
Thread state
Audit trail
Tracks response windows and escalates only after policy is met