Terms

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use Korso. If you use Korso on behalf of an organization, you represent that you are authorized to bind it to these Terms and to submit the information you process through Korso. You may not use the Service if you are barred from doing so under the laws of the United States or any other applicable jurisdiction.

2. Your account

You sign in with Google or with an email address and password. You are responsible for keeping your credentials confidential, for all activity under your account and for keeping your account email address current. Confirm only sign-ins you started yourself. Notify us at support@korsoai.com immediately if you suspect unauthorized use. Accounts are personal: do not share an account or use another person's account.

We email the address on your account about the Service: product updates, new features and news from the Korso team, and required notices about your account, security and changes to these Terms or the Privacy Policy. You can stop the emails that are not required notices at any time by writing to support@korsoai.com.

3. The Service

Korso answers typed or spoken questions using an image of your primary display, conversation context, files you attach and, when you approve them, the results of actions on your computer. It can also dictate text into the application you have focused. How this information is collected and processed is described in the Privacy Policy, which forms part of these Terms.

Korso has two plans. The Free plan costs nothing. Korso Premium is a paid subscription with a larger daily Assistant allowance. Both plans are subject to daily usage limits shown in the app. We may change, suspend or discontinue any part of the Service, and may add, change or remove usage limits on either plan, at any time.

Korso Premium costs US$20 a month or US$200 a year. Prices are in US dollars and do not include tax: any sales tax, VAT or similar tax is added at checkout, where the price may also be shown in your local currency. Premium may not be offered in every country or region.

Premium is sold to you by Stripe or one of its affiliates ("Stripe"), our payment partner, as the merchant of record. You pay through Stripe's checkout. Stripe processes the payment, collects any tax and handles refund requests and payment disputes under the terms it shows at checkout. The charge appears on your statement as LINK.COM* KORSO. These Terms continue to govern your use of the Service.

If you live in the European Union or the United Kingdom, you can withdraw from a new Premium subscription within 14 days of buying it and ask Stripe for a refund, as the terms shown at checkout describe. Korso may also refund a payment at its discretion; write to support@korsoai.com.

Your subscription renews automatically at the end of each monthly or yearly period, and the payment method on your subscription is charged for the next period, until you cancel. You can cancel at any time in the app, under Settings, Account, Manage, or, while a move between monthly and yearly is waiting, by writing to support as described below. Cancelling stops the next renewal; Premium stays active until the end of the period you have already paid for.

You can move between monthly and yearly at any time. The move takes effect when the month or year you have already paid for ends, and the new price is charged then. While a move is waiting to take effect, the billing portal does not let you cancel or change your plan again. Write to support@korsoai.com and we will cancel the waiting move or your subscription for you; a cancelled subscription keeps Premium until the end of the period you have already paid for. If we can't act before the move takes effect, we will refund the new price and then do what you asked: end your subscription at once, or return you to your previous plan, charged as usual.

If a renewal payment fails, Stripe tries it again for up to two weeks, and Premium stays active in the meantime. If no payment succeeds, the subscription ends and your account returns to the Free plan.

We may change the price of Premium. We will tell you by email or in the app between 14 and 30 days before your first renewal at the new price, and the new price applies only from that renewal. If you do not want to pay the new price, cancel before that renewal.

The app checks for and installs updates automatically. Some updates may be required to keep using the Service. Features may vary between versions and platforms.

4. Screen capture, microphone and confidential information

When you submit a question, Korso captures your entire primary display and sends it, together with your question, to our AI providers. Pointing at or circling an area does not limit the capture to that area. When you ask by voice, your recording is transcribed by a provider. Before asking a question you must:

• close or hide information you are not permitted to disclose, including other people's personal information, confidential business information and credentials;
• make sure you have any permission or consent required to record audio or capture content, including from other people who may be heard or shown; and
• comply with your employer's and any other applicable confidentiality, security and acceptable-use policies.

Do not use Korso to process information that is subject to special legal protection, such as protected health information under HIPAA, payment card data, classified or export-controlled information, or information about children, unless you have confirmed that doing so is permitted and a written agreement with Korso covers it.

5. Desktop actions

Korso can propose actions on your computer, including opening links or files, reading files, launching applications and running scripts. Korso asks you to approve each action before it runs and shows you what it will do. Scripts always require your approval. You may allow opening links and applications without asking in Settings; if you do, you accept that those actions will run without a prompt.

You are responsible for reviewing and approving actions and for their consequences. Actions are performed with your user permissions, and AI-generated scripts may contain errors. Do not approve an action you do not understand. Korso is not responsible for changes to your files, applications or system that result from actions you approve.

6. AI output

Korso's answers and transcripts are generated by artificial intelligence and may be inaccurate, incomplete, out of date or inappropriate. Answers may incorporate results from web search. Verify important facts, calculations, code and instructions before relying on them. Korso does not provide legal, medical, financial, tax, employment or safety advice, and its output is not a substitute for a qualified professional or your own judgment. You are responsible for how you use Korso's output, including for any decisions you make and any content you publish or send based on it.

7. Your content

You retain ownership of the questions, recordings, screenshots, files and other content you submit ("Your Content") and, as between you and Korso, of the answers generated for you, subject to the rights of others in similar output. You grant Korso a limited, worldwide, non-exclusive, royalty-free license to host, store, process, transmit and display Your Content and the resulting output solely to provide, secure and support the Service, including through the service providers named in the Privacy Policy. This license ends when you delete the content or your account, except for copies held by providers under their retention terms and in backups for the periods described in the Privacy Policy.

We do not use Your Content to train AI models. You represent that you have all rights and permissions needed to submit Your Content and that doing so does not violate any law or any obligation you owe to another person.

8. Acceptable use

You agree not to, and not to allow others to:

• use the Service to capture, record or monitor another person's screen, communications or speech without their knowledge and any consent the law requires;
• submit content you do not have the right to process or disclose, or content that is unlawful, infringing, defamatory or harmful;
• use the Service to develop malware, gain unauthorized access to systems or data, harass or deceive anyone, or violate any law or the rights of others;
• use the Service or its output to develop or train a competing AI model or service, or attempt to extract our providers' models;
• bypass or interfere with usage limits, sign-in confirmations, action approvals, security protections or update mechanisms, or probe or test the vulnerability of the Service without our written permission;
• reverse engineer, decompile or disassemble the app except to the extent applicable law expressly permits;
• resell, sublicense, rent or provide the Service to third parties, or use automated means to access it beyond its intended use; or
• misrepresent your identity or affiliation, or impersonate Korso.

Our AI providers' usage policies also apply to content processed through them, and we may restrict use that violates those policies.

9. License to the app

Subject to these Terms, Korso grants you a limited, revocable, non-exclusive, non-transferable license to install and use the Korso application on computers you own or control, for your own use. The Service, including its software, design, text, logos and underlying technology, is owned by Korso and its licensors and is protected by intellectual-property laws. All rights not expressly granted are reserved. The app includes open-source components licensed under their own terms, which are available on request. The city list in the Weather widget is from GeoNames, licensed under CC BY 4.0.

10. Feedback

If you send us suggestions or feedback, you grant Korso a perpetual, irrevocable, royalty-free license to use it for any purpose without obligation to you.

11. Third-party services

The Service relies on third-party providers, including AI model, speech-to-text and cloud infrastructure providers, and links to third-party sites and applications. We do not control those services and are not responsible for their content, availability or practices. Your use of them may be subject to their own terms.

12. Copyright complaints

If you believe content available through the Service infringes your copyright, send a notice containing the information required by 17 U.S.C. § 512(c)(3) to support@korsoai.com with the subject "Copyright notice".

13. Suspension and termination

You may stop using Korso at any time and may request deletion of your account as described in the Privacy Policy. We may suspend or disable your account or access to the Service, with or without notice, if we reasonably believe you have violated these Terms, created a security or legal risk, or exceeded usage limits, or if we discontinue the Service. Where practical we will tell you why and give you an opportunity to respond. Upon termination your license to the app ends and you must uninstall it. Sections 6 through 8 and 14 through 19 survive termination.

If we end your Premium subscription before the end of a period you have paid for, for a reason other than your breach of these Terms, for example because we stop offering Premium, close the Service or are required to by law, we will refund the unused part of that period.

Deleting your account cancels any active Premium subscription when the deletion is carried out, and the rest of the paid period is not refunded automatically. A deletion request can take some time to complete (see the Privacy Policy), so if you do not want your subscription to renew in the meantime, cancel it in Manage first. Uninstalling the app or no longer using Korso does not cancel a subscription.

14. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, KORSO AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT AI OUTPUT WILL BE CORRECT, COMPLETE OR SUITABLE FOR ANY PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

15. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KORSO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS INCLUDES DAMAGES RESULTING FROM AI OUTPUT YOU RELY ON, ACTIONS YOU APPROVE, OR INFORMATION VISIBLE ON YOUR SCREEN OR AUDIBLE IN YOUR RECORDINGS WHEN YOU SUBMIT A QUESTION.

TO THE FULLEST EXTENT PERMITTED BY LAW, KORSO'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR KORSO PREMIUM, INCLUDING PAYMENTS MADE THROUGH STRIPE, IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS (US $100).

NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT OR FRAUD, OR ANY OTHER LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED BY LAW.

16. Indemnification

You will defend, indemnify and hold harmless Korso and its officers, directors, employees and agents from any claim, demand, loss or expense, including reasonable attorneys' fees, arising out of Your Content, your use of the Service, actions you approve, or your violation of these Terms or of any law or third-party right. This does not apply to the extent a claim is caused by our own breach of these Terms or our own negligence.

17. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and you and Korso consent to their personal jurisdiction. Before filing a claim, you agree to contact us at support@korsoai.com and attempt in good faith to resolve the dispute informally for 30 days. Nothing in this section deprives you of consumer protections or the right to bring claims in the courts of your place of residence where applicable law makes those rights mandatory.

18. Export and government use

You may not use or export the Service in violation of US export-control or sanctions laws. If you are a US government entity, the Service is "commercial computer software" provided with only those rights granted to all other users under these Terms.

19. General terms

These Terms, together with the Privacy Policy and any written agreement between you and Korso, are the entire agreement between you and Korso about the Service. If any provision is found unenforceable, the remainder stays in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. Notices to you may be sent to your account email address or shown in the app. Section headings are for convenience only.

20. Changes to these Terms

We may update these Terms. When we do, we will change the date above. For material changes we will notify you by email or in the app at least 14 days before they take effect, unless the change is required by law, addresses a security risk, or is one you accept in the app before then. Continuing to use the Service after a change takes effect means you accept the updated Terms; if you do not agree, stop using the Service and request deletion of your account.

21. Contact

Questions about these Terms can be sent to support@korsoai.com.